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FAQs

ECARD is the first U.S. issued UnionPay EMV prepaid card that has a worldwide acceptance. Besides basic financial card functions, ECARD supports online payment and mobile account management that satisfy customers’ needs. ECARD sets up business partnerships with merchants around the world to provide tremendous cashback for card holders. ECARD holders also have accesses to diversified merchant offers and rewards from UnionPay International and Travel Mate. Asia.

  • Security protection

All funds in ECARD accounts are FDIC insured up to the maximum allowed by regulation. An EMV chip adds extra layer of security to prevent identity theft.

  • Unlimited cashback

ECARD users can enjoy unlimited 5% or more cashback as purchasing with in-network merchants and direct pass to various UnionPay merchant offers and reward programs.

  • Worldwide acceptance

ECARD can be used around the world and supports international transactions at UnionPay conversion rate.

  • Online & Mobile account manage

ECARD online banking, mobile APP and 24/7 customer service help you manage account and make sure all transactions are authorized.

ECARD can be applied online or at a local customer service center. Applicant should be 18 years old or up, and has a U.S. address of residence.

ECARD can be applied online or at a local customer service center.

  1. Click “Apply”on ECARD Website and fill out required information.
  2. Visit an ECARD customer service center with photo
  3. Applicant who doesn’t have a social security number can download and fill out ECARD application form, then email it to support@ecardinc.com.

ECARD promises to provide customer preferred financial services with the fairest fee charged. ECARD supports multiple ways for withdrawal at over 300,000 NYCE ATMs, and transactions within the U.S. All international transactions and withdrawal outside the U.S. are at UnionPay conversion rate.

All funds in ECARD accounts are FDIC insured up to the maximum allowed by regulation. An EMV chip adds extra layer of security to prevent identity theft. ECARD holders can monitor accounts through ECARD online banking and mobile APP, as well as call customer service 1-866-ECARD-88 for further helps.

By logging into your account on ECARD APP or ECARD online banking, you can make instant international transfer among ECARD accounts. Using ECARD for international transaction and withdrawal is based on UnionPay conversion rate.

ECARD supports 5 ways of deposit.

1.Link ECARD to your bank account, and reload money to your ECARD account via mobile APP or online banking.

2.Transfer among ECARD accounts can be completed via online banking or mobile APP.

3.ECARD Inc. has delegated services to 10 local agencies and Green Dots.

(*There will be service fee charged by local service center, please see further details on ECARD Term and Conditions.)

4.Set up direct deposit for payrolls and government benefits.

(*The same name associated with the direct deposit and your ECARD account is required for processing of the deposit. )

5.Reload using mobile check deposit.

ECARD cashback will be automatically added to your account when purchase with ECARD partner merchants.

Please check on ECARD official website, and mobile APP for disclosure of merchant offers and discount. For our latest news, please follow us on social media:

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